Terms of Service

Last updated: October 5, 2025

Welcome to SBtronics. By accessing or using our website, services, or hosting products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before engaging our services.

These Terms are governed by the laws of Queensland, Australia, and apply to all visitors, clients, and users of SBtronics’s services.

1. Services Provided

SBtronics offers professional web design, development, and hosting services. The scope of each project is outlined in an agreed proposal, quotation, or written confirmation.

Any additional work requested outside the agreed scope will be treated as a separate project and may incur additional charges.

2. Quotations and Payments

  • All quotes are valid for 30 days from the date of issue unless stated otherwise.
  • For website packages or service plans, full payment for the agreed term (e.g., 12 months) is required before project commencement unless otherwise stated.
  • A deposit or full upfront payment may be required for custom projects, as specified in your invoice or proposal.
  • Renewals for hosting, domain names, or bundled services are due prior to the renewal date to avoid service suspension or domain loss.
  • Fees for annual or recurring services are non-refundable once work, setup, or registration has commenced.

Payments are accepted by bank transfer only, unless otherwise agreed in writing by SBtronics.

3. Client Responsibilities

Clients are responsible for providing all required content, images, and materials in a timely manner. Delays in content delivery may extend project timelines.

Clients must ensure that any materials supplied (such as images, logos, or text) do not infringe on third-party intellectual property rights.

4. Revisions and Changes

Each web design project includes a set number of revision rounds as stated in the proposal. Additional revisions may incur extra costs.

Significant changes to project scope after approval may result in updated timeframes and fees.

5. Website Launch and Delivery

Upon completion and final approval, websites will be launched or files delivered once the final invoice has been paid in full.

SBtronics is not responsible for issues arising from external hosting environments, third-party code, or client modifications after handover.

6. Web Hosting, Domains, and Packages

  • SBtronics provides hosting, domain registration, and related services as part of selected website packages or as separate products.
  • Package fees may include hosting, domain registration, SSL certificates, and maintenance for a 12-month period, as outlined in your plan or invoice.
  • All hosting and domain services automatically renew annually unless cancelled in writing at least 30 days prior to the renewal date.
  • Failure to renew services or pay fees by the due date may result in suspension or permanent loss of hosting data and/or domain registration.
  • While SBtronics strives for reliable uptime, we cannot guarantee uninterrupted service and are not responsible for outages caused by third-party providers, maintenance, or external issues beyond our control.
  • Domain ownership is transferred to the client upon full payment of all relevant fees, unless stated otherwise in the agreement.

7. Intellectual Property

All design and development work remains the property of SBtronics until full payment is received.

Once paid in full, ownership of the final website design and content is transferred to the client, excluding any third-party components or licensed software used in development.

8. Content and Liability

Clients are solely responsible for the accuracy, legality, and ownership of all content provided for their website.

SBtronics is not liable for any loss, damage, or claim arising from the content hosted or displayed on a client’s website.

9. Support and Maintenance

Post-launch technical support or updates are not included unless part of a maintenance or hosting plan.

Maintenance services may include software updates, security monitoring, backups, and minor content changes as agreed in the service plan.

10. Termination

Either party may terminate a service agreement with written notice. Fees for completed work and expenses up to the termination date will still be payable.

Hosting accounts may be suspended or terminated for non-payment, security risks, or violation of acceptable use policies.

11. Limitation of Liability

While we take every precaution to ensure reliability and quality, SBtronics will not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services.

12. Changes to These Terms

SBtronics may update or modify these Terms of Service at any time. The latest version will always be available on our website, and continued use of our services indicates your acceptance of any changes.

13. Contact Us

If you have any questions about these Terms, please contact us at william@sbtronics.com